TronSight Services
We are dedicated to providing exceptional support and services to ensure your success with our advanced sensor solutions.
Pre-Sales and After-Sales Support
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Pre-Sales Technical Support
Product Selection Assistance: Our experts will help you choose the right products based on your requirements, providing guidance on customization options if needed.
Technical Documentation: We offer detailed specs and datasheets to give you a clear understanding of our products' capabilities.
Demonstrations: Schedule a demo to see our products in action, or get assistance with setting up a proof of concept.
After-Sales Technical Support
Installation Support: Get step-by-step guidance and remote assistance for a smooth installation process.
Troubleshooting: Our support team is always on standby, ready to quickly respond to and resolve any issues you encounter.
Maintenance and Updates: Receive tips for routine maintenance and assistance with firmware/software updates to keep your products running optimally.
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Dealer Services
Partnership Programs: Support and growth programs for distributors, including marketing support and sales incentives.
Training and Certification: Comprehensive training and certification to ensure effective selling and support.
Marketing Materials: Brochures, datasheets, and digital assets to help promote our sensors.
Technical Support: Access to our dedicated team of technical experts for troubleshooting and product-related inquiries.
Product Updates: Regular updates on new product releases, enhancements, and firmware upgrades to keep our partners informed and equipped with the latest technology.
At TronSight, we believe in building strong relationships through trust, reliability, and exceptional service. Contact us today to learn more about our services and how we can support you.
faq
Q. What is your terms of payment?
A: Small order 100% before shipment .Large order T/T 50% as deposit, and 50% before shipment. We'll show you the photos of the products and packages before you pay the balance.
Q. What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU.
Q. How about your delivery time?
A: Generally, it will take 5 to 25 days after receiving your advance payment.The specific delivery time depends on the items and the quantity of your order.
Q. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q. Do you test all your goods before delivery?
A: Yes, we have tested before delivery.
Q. How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit.
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
Contact US
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Support order samples, customization, wholesale direct, and complete payment. If the product you look for does not have corresponding customized content, pls fill out the form below to contact us, and we will reply ASAP.